R U Kidding Me BBQ Refund & Return Policy
As decreed by Sizzleton himself, Keeper of the Flame, Protector of the Pit, and Defender of Fairness
🔥 If We Mess Up, We Fix It
Look — we run a tight pit, but if your order shows up damaged, wrong, or missing something, holler at us within 7 days of delivery. Sizzleton will personally leap through a ring of fire to make it right. (Okay, maybe not personally. But our team will.)
We might ask for a quick photo so we can track down the culprit. Could be a shipping gremlin. Could be a rogue raccoon. Could be Gary. It’s usually Gary.
🐗 No Returns on Opened Food
Once a rub is opened, it’s officially part of your household. We cannot accept returns on opened food products — not because we’re mean, but because the FDA would body‑slam us into next week.
Unopened items may be eligible for return within 14 days, but you MUST get approval first. Do not send anything back without checking in. Packages that show up unannounced will be fed to Grillzilla.
💸 Refunds (The Money Part)
Approved refunds go straight back to your original payment method. Your bank may take 3–5 business days to process it because banks move slower than a sloth in a sauna.
📦 Lost or Delayed Packages
Once your order leaves our hands, it’s in the wild — riding shotgun with the postal service. If it goes missing or takes a scenic detour, we’ll help track it down and work with the carrier to sort things out.
❌ Non‑Refundable Items
Some things just can’t come back to the pit:
-
Opened or used food products
-
Digital downloads
-
Gift cards
-
Clearance or final‑sale items
-
Anything that smells like it’s been on a fishing trip
📬 Need Backup
Email support@rukiddingmebbq.com with your order number and what went down. We’ll jump on it faster than Sizzleton jumps on a fresh rack of ribs.